Outsourcing IT Support – Trends that Impact Your Decision
Outsourcing has grown significantly over three decades, becoming essential for business management. In the U.S., approximately 300,000 jobs are outsourced annually, according to Fortunly. Many companies are now outsourcing IT support functions, allowing them to focus on core operations while third parties handle IT infrastructure, systems, networks, and security remotely. It’s important to distinguish IT support outsourcing from managed services—while managed services oversee complete IT maintenance, IT support services supplement the internal IT team, providing additional expertise and resources to enhance efficiency and performance.
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